Thank you for placing an order with Autumn Elle Nutrition! We're so excited to be part of your wellness journey!. Digital Orders (Meal Plans & Cookbooks e-books). All sales for digital items, e-books, meal plans & cookbooks are uneditable due to the
Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions. You can contact our customer service team at [[email protected]] to cancel yo
We’re truly sorry to hear that your item arrived damaged. We understand how disappointing this must be, and we’re committed to making this right for you. While we take great care in preparing your order, we regret that damages can sometimes occur dur
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. You'll also receive an email titled 'Your Order Is On It's Way' w
We’re truly sorry to hear that you received the wrong item in your order. We understand how disappointing this must be, and we’re committed to making this right for you. To assist you further, please send us an email ([email protected]) wi
We’re sorry to hear that you’re having trouble locating your package. We understand how concerning this must be, and we’re here to help. If no one was home at the time of delivery, the carrier may have left the package in a safe location. Please chec
Digital Orders (Meal Plans & Cookbooks e-books). All sales for digital items, e-books, meal plans & cookbooks are final and cannot be cancelled as they are delivered instantly upon purchase. However, if a mistake purchase was made you can reach out t
How to access your AEN account/profile. 1. Double check that you’ve [created your account] via Shopify to log in to your Autumn Elle Nutrition Portal. If you already have an account, you can login [HERE]. If you've placed an order with us, you will h