Do you offer refunds or exchanges?Updated 16 days ago

Yes on Protein Powder (Autumn's Whey Protein Powder)

Returns must be initiated within [30 days] of receiving your order. Items must be unused and in the original packaging to qualify for a refund / exchange. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact.

For returns or exchanges, please contact our customer support at [[email protected]]. Refunds will be processed to the original payment method within [7-10 business days] of receiving the returned item.

No on Digital Orders (Meal Plans & Cookbooks), Opened Protein, & Shipping Insurance

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include [digital meal plans, cookbooks, and shipping insurance].

Additionally, if protein powder has been opened and used, we do not allow refunds or exchanges.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.